What our Customers say...


Kudos to SERVPRO! Our finished basement was flooded due to excess rain and roots in the main sewer line. Local agents were overwhelmed with calls, seve pro called out for extra help. We had delightful professionals arrive at our home here in Gahanna from neither Ohio! What a blessing! Cannot give your company enough praise...knowledgeable, professional, helpful, kind, caring, effecient, etc. A simple "thank you"to these individuals seems inadequate....but our appreciation is truly heartfelt. Please convey this to all those involved with our water issue. Definitely a dedicated customer (although I hope not to have to call you again!) and we will certainly recommend you to anyone needing your expertise!

I am very pleased and would be happy to refer your company to anyone. My home is now "Smashing!"

I want you to know that the crew that came out to my home did a great job!

I am very happy with the work, it went very smooth and everyone that followed up on my job was very professional. 

Jarrod and his crew were Wonderful! I was very impressed with how thoughtful and efficient they were, as well as understanding of my stressful situation.

We are very pleased with the quick response and the attention to detail all members of your team displayed. Thanks.

SERVPRO was highly recommended by our insurance adjuster as the most reliable and outstanding contractor to replace our wooden floors. This included pulling out and resetting all the existing kitchen cabinetry and appliances in the kitchen. The project manager's oversight and attention to detail was outstanding. His priority was our customer satisfaction. He and his team delivered superior results. Our floors and living areas looks as if there was never a water damage.

I am very pleased and would be happy to refer your company to anyone. My home is now "Smashing!"

Kevin & Jeff really did a great job! I'm impressed and appreciative.

Thank you and everyone else for the not only fixing the damage, but also exceeding my expectations in resolving the issues with my siding.

I would highly recommend SERVPRO to anyone with an emergency. They made a terrible situation tolerable. I can't thank EVERYONE enough!

We are very happy with the service we received from SERVPRO. Ronnie, our estimator rushed moving our contents into their warehouse because of my wife's pregnancy. He was concern about the chemicals from the fire.

Everyone at SERVPRO we worked with was wonderful! They did a fantastic job and were always on time. I was told SERVPRO was the best and I agree, I would recommend them to anyone!

Very profession, great work! They kept me informed throughout the process. Thank You.

Heath was a blessing! We appreciate his professionalism and support. Eric deserves recognition too. Everything was amazing though this whole process we have had no concerns or complaints with SERVPRO!

SERVPRO personnel are amazing and hard working. They give great detail to their work...I could go on and on. Beautiful!

SERVPRO SW Columbus sent crews and owners to Cincinnati this week to help with their flooding needed. Many areas of Cincinnati had up to five inches of rain in an hour which caused many problems for the residence and businesses in the area. Sump pump and drains could not keep up with the amount of water and there were many flooded basements and businesses. LaShawn help an independent living center that had thirteen rooms affected. The Executive Director was very pleased; she said “They were Fabulous! They stayed on top of everything that needed to be done and were very attentive to our needs.” She was impressed with how hard the crew worked and would like to hire them!